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PTC/USER is the independent voice for users of software produced by PTC in Needham, Massachusetts. PTC/USER is the sole entity recognized by PTC as the official worldwide representative of its customers. PTC/USER is an independent, not-for-profit corporation, organized by volunteers from companies owning PTC products.


PTC/USER has a three-fold mission:

  • Support customers of PTC through the extensive network of dedicated PTC users. These communities get together through Regional User Groups (RUGs), meet at LiveWorx, and exchange over 100,000 email messages a year through worldwide forums.
  • Educate through the PTC/USER file library and participation in events (e.g., LiveWorx), while helping vet the content for these events.
  • Advocate through an annual executive meeting with PTC management and through Technical Committees.

PTC/USER sponsors Technical Committees (TCs). The committees are composed of volunteers from the membership, who work closely with PTC’s Product Managers to direct future software development. Approximately 80% of member suggestions appear as product enhancements. Committees meet several times each year, including at least one meeting in Boston to facilitate interaction with PTC’s development staff.

In addition, there are approximately 50+ regional user groups worldwide associated with PTC/USER. These independent organizations create the opportunity for Creo (formerly Pro/ENGINEER,) Windchill, Integrity, Arbortext, Servigistics, and other users in a city or region to meet with each other and exchange information.

Want More Information on PTC/USER?

If you are interested in learning more about PTC/USER, membership, and how you might be able to get involved, please find out more about who we are and how to join.

January 2019

PTC Winter Forum 2019

January 22 - January 24
PTC User Logo

Register now for the 2019 PTC/USER Technical Community Winter Open Forums: January 22-24, 2019 Charleston, SC Click here for planned Agenda Topics. Click here to learn more and register. Action Engineering CTO Ryan Gelotte will be attending the PTC Winter Forum.  As the MBE Technical Committee chair, Ryan will be moderating the MBE/MBD session tracks during the conference.  He will also be the lead presenter on these tracks: Tues.  1-2pm       White Paper Review: Family Tables & MBD Tues.  3:30-5pm  Direct…

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