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PTC/USER is the independent voice for users of software produced by PTC in Needham, Massachusetts. PTC/USER is the sole entity recognized by PTC as the official worldwide representative of its customers. PTC/USER is an independent, not-for-profit corporation, organized by volunteers from companies owning PTC products.


PTC/USER has a three-fold mission:

  • Support customers of PTC through the extensive network of dedicated PTC users. These communities get together through Regional User Groups (RUGs), meet at LiveWorx, and exchange over 100,000 email messages a year through worldwide forums.
  • Educate through the PTC/USER file library and participation in events (e.g., LiveWorx), while helping vet the content for these events.
  • Advocate through an annual executive meeting with PTC management and through Technical Committees.

PTC/USER sponsors Technical Committees (TCs). The committees are composed of volunteers from the membership, who work closely with PTC’s Product Managers to direct future software development. Approximately 80% of member suggestions appear as product enhancements. Committees meet several times each year, including at least one meeting in Boston to facilitate interaction with PTC’s development staff.

In addition, there are approximately 50+ regional user groups worldwide associated with PTC/USER. These independent organizations create the opportunity for Creo (formerly Pro/ENGINEER,) Windchill, Integrity, Arbortext, Servigistics, and other users in a city or region to meet with each other and exchange information.

Want More Information on PTC/USER?

If you are interested in learning more about PTC/USER, membership, and how you might be able to get involved, please find out more about who we are and how to join.

January 2020

PTC/USER Winter Forum 2020

January 28 - January 30
PTC User Logo

PTC/USER CELEBRATES 30 YEAR MILESTONE The next PTC/USER Winter Forum will take place: January 28-30, 2020 Scottsdale, Arizona The 2020 PTC/USER Winter Forum will mark the 30th Anniversary of their incorporation as PTC/USER.  They expect to open early bird registration close to LiveWorx19 (June 10-13, 2019 in Boston), so save the date and make plans to join in this special celebration and take advantage of the great networking and content.  Ryan Gelotte, CTO of Action Engineering is the MBE Technical…

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